Complete New Zealand & South Island Discovery

Usually, your walk will take up the whole day at a moderate pace. Terrain will often be hilly and paths generally good. Note that on holidays in mountainous areas, expect some rougher paths. An average walk length is 6 miles but expect this to vary from as little as 3 miles on a sightseeing day and up to 10 miles on a full day dependant on the amount of ascent and decent required.  

Usual daily walks - Distance: 6 miles; Ascent/Descent 500m; Terrain: sometimes hilly and undulating on good paths and tracks; Walking Time: Day walks. 

The above statistics are generalisations of a day’s key walk, it does not include distance covered during general sightseeing or daily activity. Detailed information of the daily walking requirements are specified in the specific holidays ‘Daily Itinerary".

You may choose to take a day off from the group arrangements and follow your own itinerary, and if this is the case, we would suggest you allow between £20-30 per person per week to cover any additional costs.  Should you wish to participate in any activities not connected with the itinerary, please be aware that this is at your own risk and please ensure that your insurance policy covers you for any activity which may be considered a dangerous sport by your insurer.

We have a dedicated driver in addition to our tour leader.  The driver is very experienced and offers great knowledge of the local area. 

In the holiday cost, we have included all local transport expenses related to the advertised activity programme for your convenience. If there are additional visits or excursions to enrich your experience, you can choose to participate and cover the costs locally. Depending on the itinerary, local transport may involve a mix of private hire coaches, taxis, local buses, and ferries.

At your destination, you may have the option to book various local excursions and activities through a local operator. It's important to note that we are not involved in these activities or excursions, and we do not operate, supervise, or control them in any way. Your contract will be directly with the local activity supplier, and we bear no responsibility for their actions or omissions.

As you plan your holiday budget, it's essential to account for expenses such as drinks, meals not covered in the holiday price, entrance fees not included, optional local excursions, and any souvenirs or additional services like laundry. For a rough estimate, budgeting around £10-£20 per person per day for lunches and drinks is a helpful guideline.

In your holiday price, we've included tipping for our local suppliers, covering hotel and restaurant staff, local guides, and drivers. Should you wish to make an extra contribution for a specific service, this should be given directly to the recipient at your discretion.

Your tour leader plays a crucial role in enhancing your holiday experience, and they share your passion for exploring the world on foot. In addition to being resourceful and organised they are also well-travelled and deeply enthusiastic about showing you new destinations.  Your tour leader takes care of all the local administration, ensuring you can fully enjoy your holiday without worrying about the logistics. While leading group holidays, they always keep in mind that each group is composed of individuals. Each tour leader brings their unique style, talents, and professional background to the table. Rest assured, they are all trained, qualified, experienced, and dedicated to making your holiday as enjoyable, interesting, and inspiring as possible. Remember, your leader, while on holiday, is your first port of call for any issues, ensuring a smooth and worry-free experience for you.

Each evening, your tour leader will meet with you to review the programme for the next day. This is your chance to discuss details and ensure that the planned activities align with your walking ability. If you have any concerns about clothing or equipment, feel free to bring them up during this discussion. If, for any reason, you prefer not to participate in the organised group programme, please inform your leader. Your preferences are important, and your leader is there to make sure your experience aligns with your expectations.

Flights are from London Heathrow to Auckland and return from Christchurch, via Singapore (in both directions) with Singapore Airlines.

Travel within New Zealand is by road.

IMPORTANT NOTE: Legislation in New Zealand requires that all walking boots and footwear taken into the country need to be clean and free of soil (which may contain living organisms). Immigration authorities may insist that you produce your walking boots for inspection on arrival. To avoid unnecessary delay on arrival please ensure that all footwear is clean and easily accessible. If your footwear is not clean you will be required to clean it at the airport before being granted entry into New Zealand!

No fruit is allowed in for the same reasons of bio security and small traces can lead to delays.

Entry Requirements - Medication:
There are some restrictions on bringing medication into New Zealand. Prescription medicines may only be brought in if they fulfil a certain criteria. Please ensure that you visit the New Zealand Customs website (www.customs.govt.nz/features/prohibited/imports) for more information on importing prescription medications and ensure that you have followed the relevant advice. Remember if you arrive in New Zealand with any prescription medicines, you must declare it on your passenger arrival card.

If you are making you own travel arrangements, it is assumed that you will be joining the group at the hotel in Auckland and leaving the group at the hotel in Christchurch unless you state otherwise. If this is not your intention, please let us know in writing at least five weeks prior to departure. You will also need to bear in mind that you will be travelling back from Christchurch, not Auckland. You may need an internal flight from Christchurch to Auckland and then Auckland to London Heathrow on your return journey

If you prefer to arrange your own flights from a non-UK or regional airport or travel to your holiday destination by rail or car, you may qualify for 'land only' reductions, and we can provide details upon request. Feel free to reach out to us for more information.

Before finalizing any independent travel arrangements, especially if you're doing so 12 weeks or more before your intended travel date, please check with us first to ensure your holiday has been cleared to operate. If you plan to join your holiday locally, kindly inform us at least 14 weeks in advance.

If you're joining and leaving your holiday overseas, we assume, unless you specify otherwise, that you will join and leave the holiday at your hotel.

Although airport/station transfers are not included for those making independent travel arrangements, you may have the option to join the group at the overseas airport/station, depending on your arrival time. If interested, contact us at least 5 weeks before departure for more details.

Please be aware that you must arrive within 30 minutes of the group flight/train arrival to be eligible for the group transfer. Additionally, we'll need your flight number, arrival time, and departure point or independent travel arrangements to ensure the group leader can meet up with you. If you have a mobile, please ensure we have the number, and it is turned on while you are traveling for effective communication.

When you book a flight or rail inclusive holiday, transfers between the airport/station and hotel and back are included. On some holidays, where we offer various flight options, the transfer vehicle may wait for all flights to land before transferring to the hotel.  

If you're booking a flight or rail inclusive holiday, rest assured that details of your travel arrangements and baggage allowance will be clearly outlined in your 'Final Travel Documents'. These will be sent to you approximately 10 days before your departure, ensuring you have all the necessary information for a smooth and well-prepared journey.

To ensure the accurate administration of your holiday arrangements, kindly verify that the personal details we have for you are current and correct. Confirm that you've given us all the necessary information for securing your travel and accommodation. Please review your passport details, date of birth, and any other pertinent information crucial for the management of your holiday.

Additionally, please make us aware of any dietary allergies or intolerances you may have. Your well-being is important to us, and this information will help us make appropriate arrangements for your meals during the trip.

You can access and update the provided information or add missing details through the "Manage My Booking" feature on our website at www.rambleworldwide.co.uk. Alternatively, reach out to our Sales and Reservations team at +44 (0)1707 331133. Upon receiving your booking confirmation, promptly check the details. Your cooperation ensures a seamless and enjoyable holiday experience.

A valid passport is required (valid for a minimum period of one month from the date of exit from New Zealand).

All travellers entering NZ must have an Electronic Travel Authority (ETA). This must be obtained prior to leaving your home country by completing an online application form. Requesting an NZeTA costs NZD $9 through the app or NZD $12 through the website provided. Allow up to 72 hours for processing, although it could take as little as 10 minutes.
There is no need to physically visit the embassy or consulate, the ETA New Zealand online application form takes only 5-10 minutes to complete. Once approved, the ETA New Zealand will be sent to you electronically. To apply please visit the following website: https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/nzeta

You need:
-a valid passport that you will use to travel to New Zealand
-a credit card or debit card (Visa or Mastercard)
-an email address.

You must also pay an IVL, which funds tourism infrastructure and helps protect our natural environment. You pay the IVL at the same time as you request your NZeTA. As of October 2024 the IVL costs NZD $100.

The fastest way to request your NZeTA is by downloading  the free app to your mobile phone. If you use the app it will take you less than 5 minutes to complete your request. You can use the app to scan your passport to instantly upload your details and scan your credit or debit card for ease of payment. You can obtain the app from the following website: https://www.immigration.govt.nz/new-zealand-visas/apply-for-a-visa/about-visa/nzeta

Breakfasts are provided daily in the hotels. On Complete New Zealand twelve dinners and one lunch are included in the holiday cost. On South Island Discovery seven dinners and one lunch are included in the holiday cost. Your tour leader will be happy to suggest a restaurant for the group on the days that dinner is not included in the holiday cost. This provides some freedom and flexibility for several meals during your stay. You can expect to pay approximately £25-30 for a two course meal, at an averagely priced restaurant. One lunch is included. All remaining lunches are at your own account and can usually be purchased at a local shop or cafe during the day. Sometimes lunches are taken as picnics, occasionally we stop in a local village en route or even on the beach during a day of spectacular hiking.

The hotel(s) listed within this document are examples of standard only. Whilst we strive to deliver the hotel(s) listed within this Holiday Information Sheet, there will be times throughout the year when they change. You will be sent an accommodation list with air tickets about three weeks before departure. From time to time hotels will change near to departure and you will not be advised until after arriving into the destination. We always aim to provide a replacement of similar standard and location, although we cannot guarantee similar facilities such as pool or bar.

Lightweight waterproof walking boots with a good, moulded sole (such as Vibram or similar) and a deep tread and which provide ankle support are strongly recommended and may be essential for some walks.

Outdoor activities are always safer and more enjoyable if you are prepared.

If you have not travelled with us before the following list might be of use:

• Waterproof jacket (Goretex or similar) and trousers
• Lightweight quick-drying trousers
• Walking T-shirt/shirts
• Walking socks
• Fleece or jumper
• Sun hat, sunglasses, lip salve and sun block
• Warm hat and gloves (if appropriate)
• Swimwear & towel (if appropriate)
• Day sack (this should be able to carry all you would need for the day's activity)
• Day sack liner
• Water bottle - at least 1 litre capacity (more than 1 bottle may be required)
• Basic first aid kit
• Lunchbox
• Walking poles (should you find them useful)
• Sit mat

This list is not exhaustive, and every walker is different and may have their own preference.

Documents and Information to take with you:

• Passport (make sure it's yours and valid)
• Your travel tickets or e-ticket itinerary
• Any visa or electronic travel authorisation (if required)
• Holiday money
• Credit or debit cards (and separate details of who to call if lost)
• Car parking ticket and car park directions (if prebooked)
• Coach or rail travel tickets (if prebooked)
• Your holiday Booking Confirmation document
• Your travel insurance details
• Alternative form of identification (such as a driving licence)
• Photocopy of the personal details' pages of your passport
• A valid European Health Insurance Card (EHIC) if relevant
• Details of any medical condition or allergy your holiday leader should know about

Opting for filtered water from a reusable bottle with its built-in water filter, like the Water-to-go bottle available at www.watertogo.eu, is a sustainable alternative to single-use sealed water bottles. Simply refill it from any water source and contribute to saving the environment from disposable plastic bottles.

Exciting news: Water-to-go has introduced two new bottles to their collection. The Active bottle is designed to fit bike water bottle holders, and the Sugarcane bottle is an even more planet-friendly option. Crafted from fibrous cane, a by-product of liquid extraction, it undergoes a process to create plant-based plastic. Explore the details on the Water-to-Go website for this innovative new range.

As a token of appreciation for your commitment to the environment, we've secured an exclusive 15% discount with Water-to-Go for you. Visit www.watertogo.eu and use the code RWH17 during your order.                        

Note: If you're booked on a long-haul holiday, you'll receive a complimentary Water to Go bottle, sent to your home address 2 or 3 weeks before your holiday. Thank you for being a part of our sustainable journey!

Maps & Books:

Maps and books of New Zealand may be obtained before departure from specialist map sellers such as The Map Shop

Websites:

You may also find the following websites useful: www.newzealand.com

If you cannot find the maps or books locally, we recommend:

The Map Shop
5 High Street
Upton upon Severn, Worcs
WR8 0HJ
England

Tel: 01684 593 146
Website: www.themapshop.co.uk
E-mail: themapshop@btinternet.com

If you key many of the local places mentioned in this holiday fact sheet into YouTube, you will find a vast array of spectacular footage of the area.

Visit the following websites for an idea of the climate in your destination:

• Weather2 - www.myweather2.com
• BBC Weather - www.bbc.co.uk/weather

Health requirements in destination can change, and it's crucial for you to take responsibility in staying informed. Ensure that you consult a professionally qualified source and comply with any health requirements at least 6 to 8 weeks before your departure. Your GP can provide advice on vaccinations. Stay proactive about your health preparations to ensure a safe and enjoyable travel experience.

No compulsory immunisations are required for visits to New Zealand.

You should be up to date with the usual immunisations recommended in the UK.

Diphtheria immunisation is recommended.

You might also like to consider immunisations against Tetanus.

Please also note that whilst New Zealand is removing Covid restrictions to travel some regulations remain in place. These are likely to be removed before you travel. We will inform clients of our understanding of the prevailing regulations 4 weeks before travel.

For further advice please visit:

• The National Travel Health Network and Centre (NaTHNaC) travel health website at www.travelhealthpro.org.uk
• The NHS 'Fit for travel' website at www.fitfortravel.nhs.uk
• The Foreign, Commonwealth & Development Office website at www.gov.uk/foreign-travel-advice
• Or a local travel health clinic

You might wish to take a small bottle of antibacterial hand gel with you for times when you're unable to wash your hands.

It’s a condition of booking that you obtain adequate travel insurance, from a reputable provider, to undertake the holiday, including UK trips chiefly due to the cancellation element of cover.

The policy must cover the period from the date of booking to the last day of your trip and should include, as a minimum, cover for: medical expenses (including the consequences of a Covid positive test result), mountain rescue including helicopter rescue, death, repatriation, cancellation and curtailment and shall not have exclusion clauses limiting cover for the activities you will partake in on your trip, including altitudes reached in the holiday arrangement. It is your responsibility to check that your policy is adequate for the nature and destination of the holiday booked.

Once you have obtained your travel insurance, please provide us with the name of your travel insurer, the policy number and the insurer’s 24 hour emergency assistance number.

If you fail to obtain suitable Travel Insurance we shall not be liable for any costs incurred or claims made against us due to your failure to comply with this term.

If travelling outside the UK you must carry proof of insurance with you and produce it if reasonably requested to do so by RWH Travel staff, tour leaders or suppliers. No refunds will be made should you be excluded from the walking programme through being uninsured or you are unable to demonstrate that you are insured.

Our house broker MPI should be considered for whom we are an affiliate and contact information is on our website and will be referred to in your booking confirmation.

If you are travelling to an EU country or Switzerland, please also ensure that you have either an existing valid EU EHIC card (European Health Insurance Card) or a valid UK GHIC (Global Health Insurance Card). You can apply for a UK GHIC free of charge on the NHS website at https://services.nhsbsa.nhs.uk/cra/start.

We are dedicated to promoting responsible travel practices that prioritise the well-being of both the environment and local communities. We believe in the transformative power of travel and aim to minimize our ecological footprint by selecting eco-friendly accommodations, encouraging waste reduction, and supporting sustainable transportation options where possible. Our walking tours are designed to immerse participants in the local culture, fostering meaningful connections with the communities we visit. We strive to leave a positive impact by engaging in responsible tourism activities, respecting local customs, and contributing to the preservation of natural landscapes. Through our commitment to responsible travel, we aim to create enriching experiences for our guests while actively contributing to the conservation of the destinations we explore.

Unlike many other tour operators, we take pride in our unique approach. Ramble Worldwide channels its surplus profits back into various outdoor, walking-related, or environmental conservation projects in the UK through our own trust. When you choose us, you contribute to this impactful initiative.

The Ramble Worldwide Outdoor Trust is passionate about making the outdoors more accessible for more people from all communities. We grant funds to many organisations and have recently partnered with Mind Over Mountains, Adaptive Grand Slam, and other groups to create an enduring impact on people’s lives and to support them to enjoy the outdoors. In addition, the Trust makes many small grants to local organisations such as Ramblers Groups, Walkers are Welcome, My kind of Books and recently provided a small grant, via his scouting group, to enable a young man whose family had fallen on hard times to complete his DofE Gold award.

Patron of the Trust is the renowned explorer, Mark Wood. Over 20 years Mark has undertaken expeditions to some of the most remote parts of our planet. Our shared values make for an exciting partnership, and we believe that by standing shoulder to shoulder we can encourage people from all communities to enjoy being active outdoors in whatever way suits them best.

For more comprehensive details, please visit the 'About' section on our website and click on the Charitable Trust link. Your choice to travel with us goes beyond a memorable vacation; it contributes to meaningful projects that have a positive impact on our community and environment.

We appreciate that we are in a fortunate position to be able to use our profits to help make a difference to people's lives. Heart & Sole is a venture managed by our office staff, whose aim is to reach the heart of the communities in the countries we visit. Through Heart & Sole, we hope to make more of a long term, direct impact to these communities, particularly in less developed countries where even a small amount goes a long way. See our website for more information and details of some of the projects we support.

Kindly share a mobile phone contact number with us. We'll utilize this solely for crucial communication pertaining to your holiday arrangements.

Ensure your mobile phone remains switched on and easily accessible when en route to the airport or during transit delays. This way, we can promptly reach you with any last-minute updates concerning your travel plans.

In consideration of others, we request that you switch off your mobile phone during walks or try to limit its usage. Additionally, during group meals, please minimize the use of mobile devices. Your cooperation ensures a seamless and enjoyable experience for everyone on the journey.